Quality Management 
Lindner Prater Ltd treats quality management as a fundamental part of safe, compliant delivery, not a final end-of-project check.
It is a structured, methodical approach that ensures products, installations, and project delivery consistently meet agreed standards, statutory requirements, and client expectations by building quality into planning and methods from the outset, defining clear acceptance criteria, and applying consistent inspection and testing in fabrication and on site.
Quality is everyone’s responsibility, reinforced through defined roles, appropriate supervision, and independent checks where required, alongside a culture that encourages issues to be raised and resolved early. This approach combines clear procedures, planning, inspections and tests, document control, and corrective actions to prevent defects and drive continual improvement, with full traceability across the project lifecycle from design and procurement through installation and handover so quality remains demonstrable and auditable.
Building Safety Act 2022
Compliance with the Building Safety Act is built into delivery through documented procedures, controlled inspections, and auditable records that demonstrate the works meet required standards and regulatory expectations. Quality assurance activities are planned and implemented using defined inspection and test regimes aligned to the agreed specifications, with evidence captured to support verification and sign-off.
Quality records
Records and evidence are maintained to a high standard to support full traceability and audit readiness, with non-conformances recorded, investigated, and closed out through corrective and preventive actions. Bolster Systems is used to capture QA activity in a structured, time-stamped format, providing a clear audit trail for inspections, checks, NCRs, and close-out evidence. This improves accountability by keeping records complete, easy to retrieve, and directly linked to the relevant work packages.
Competence
Competence is managed to ensure only trained and authorised individuals carry out and sign off quality-critical work, with performance monitored through audits, KPIs, and lessons learned to support continual improvement. CausewayOne Attendance (Donseed) underpins this process by tracking training, qualifications, experience, and role-specific authorisations for employees and subcontractors, helping verify that tasks are completed and approved by suitably competent people to reduce risk and support compliance.
Golden Thread
To maintain the “golden thread” of information internally, Deltek PIM (Nexus) is used to manage requirements and ensure they remain connected to design, installation, verification, and handover evidence. Deltek PIM (Nexus) supports controlled document management, versioning, and traceability so that key decisions and compliance evidence are transparent and maintainable over the asset lifecycle.
Together, these controls provide a joined-up quality framework that meets Building Safety Act expectations, strengthens governance, and assures clients of safe, compliant, and well-evidenced delivery.
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